Last Updated: October 2025
1. Introduction
Welcome to LoveForPets.in, operated by Love For Pets (“we”, “us”, “our”).
By visiting or purchasing from our website, you agree to be bound by these Terms and Conditions (“Terms”).
If you do not agree, please do not use or access our website.
These Terms govern your use of the website and all transactions made through it.
2. Eligibility
By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
If you are under 18, you may use the website only under the supervision of a parent or guardian.
3. Terms of Use
By accessing or using LoveForPets.in, you agree to comply with all applicable laws and the following conditions:
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You will use this website only for lawful and legitimate purposes.
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You will not attempt to hack, modify, or interfere with the website’s operation or security.
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You will not upload or distribute harmful content, spam, or malicious code.
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You will not copy, reproduce, or exploit any content, images, or data without written consent.
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You agree to provide accurate and up-to-date information when placing an order or creating an account.
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We reserve the right to suspend or restrict access if misuse or fraudulent activity is detected.
4. Account Registration
To place orders, you may create an account on our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect unauthorized use of your account, please notify us immediately at care@loveforpets.in.
5. Products and Descriptions
We make every effort to display accurate information, descriptions, and images of our products.
However, minor variations in color, packaging, or appearance may occur due to photography or manufacturer updates.
All products are intended for pet use only. Please follow the usage and safety instructions provided with each product.
6. Pricing and Availability
All prices listed on LoveForPets.in are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Prices, offers, and availability of products are subject to change without prior notice.
We reserve the right to modify, discontinue, or replace any product at any time.
7. Order Acceptance and Cancellation
When you place an order, it constitutes an offer to purchase the selected products.
An order is confirmed only when you receive a dispatch confirmation email from us.
We reserve the right to refuse or cancel an order for reasons including, but not limited to, stock unavailability, pricing errors, or payment verification issues.
If your order is canceled after payment, the full amount will be refunded to your original payment method.
8. Payments
We accept secure online payments through Cashfree Payment Gateway, including UPI, Credit and Debit Cards, Wallets, and Net Banking.
All transactions are processed through PCI-DSS compliant systems.
We do not store your complete payment information.
In case of payment failure, please retry or contact your bank for support.
9. Shipping and Delivery
We deliver across India using reliable courier partners.
Orders are usually delivered within 3–7 business days depending on your location.
Tracking details will be shared via email or SMS once the order has been dispatched.
We are not liable for delays caused by courier partners, weather conditions, or unforeseen events.
Ownership of goods transfers to you once delivery is completed.
10. Returns, Refunds, and Replacements
We accept returns within 7 days of delivery if the product is damaged, defective, or different from what was ordered.
Returned items must be unused, unopened, and in their original packaging.
To initiate a return, contact us at care@loveforpets.in with your order ID and reason for return.
After approval, refunds will be processed within 7–10 business days to the original payment method.
For hygiene and safety reasons, pet food, treats, grooming items, and perishable products cannot be returned unless defective.
If an incorrect or damaged product is received, we will replace or refund it at no extra cost.
11. Intellectual Property Rights
All content on LoveForPets.in, including text, graphics, images, logos, and product data, is the property of Love For Pets or its content providers.
You may not copy, modify, reproduce, or use any material from our website without prior written permission.
12. User Reviews and Submissions
By submitting reviews, comments, or feedback, you grant LoveForPets.in a non-exclusive, royalty-free right to use and display your content on the website and in marketing materials.
We reserve the right to remove any content that is unlawful, misleading, or offensive.
13. Limitation of Liability
To the fullest extent permitted by law, LoveForPets.in and its owners, employees, or affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the website, product misuse, delivery delays, or payment issues.
Our total liability, whether in contract or tort, shall not exceed the amount paid by you for the order in question.
All products are sold for pet use only, and customers are responsible for ensuring their suitability.
14. Indemnification
You agree to indemnify and hold harmless LoveForPets.in, its affiliates, and employees from any claims, losses, or damages resulting from your misuse of the website, violation of these Terms, or infringement of any rights of a third party.
15. Force Majeure
LoveForPets.in shall not be held responsible for delays or failure in performance due to events beyond our control, including natural disasters, strikes, pandemics, transport disruptions, or government restrictions.
16. Third-Party Links
Our website may contain links to external websites or third-party services.
We are not responsible for the content, privacy practices, or accuracy of these external sites.
Accessing them is at your own risk.
17. Privacy Policy
Please refer to our Privacy Policy at www.loveforpets.in/pages/privacy-policy to understand how we collect, use, and protect your personal information.
By using this website, you consent to the data practices described in the Privacy Policy.
18. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India.
All disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
19. Changes to Terms and Conditions
We may modify or update these Terms at any time without prior notice.
Revised Terms will be posted on this page and will take effect immediately upon publication.
It is your responsibility to review these Terms periodically.
20. Contact Information
For any queries, complaints, or feedback, please contact:
Email: care@loveforpets.in
Phone: +91 9309999955
Website: www.loveforpets.in