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Return & Refund Policy

Return & Refund Policy

At Loveforpets, we prioritize your satisfaction and provide a seamless 15-day return or exchange window for products delivered in unfavorable conditions, such as damage, size issues, or missing parts. Returning or replacing your product is simple and hassle-free!

2 Easy Steps for Returns

For Registered Users:

  1. Write to us at care@loveforpets.in with your order number and email ID.
  2. Our team will promptly assist you with the return process via email.

For Guest Users:

  1. Contact us at +91 9309999555 and provide the reason for the return.
  2. Our team will guide you through the return process.

Terms and Conditions for Returns

  • Eligibility for Refund: Returns initiated within 15 days of delivery qualify for a full refund.
  • No Refunds After 15 Days: Products returned beyond 15 days from delivery are not eligible for refunds.
  • Condition of Items: All items must be returned in their original condition, including packaging and accessories.

An item may be eligible for return if it meets one or more of the following conditions:

  • Delivered in a physically damaged condition.
  • Has quality or size issues.
  • Delivered with missing parts or accessories.
  • Different from what was ordered.